South African Technical Auditing Services

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Integrity Reliability Experience

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Complaints and Appeals

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Direct complaints in respect of a SATAS certified product received from a third party will be recorded and referred to the Certificate Holder.  The certificate holder will be given the opportunity to follow up on the complaint and to report back to SATAS in writing regarding the corrective action.

The effectiveness of the corrective action will be followed up by SATAS prior to the close out of the complaint log.

To file a complaint, please complete the form below or send an mail containing company name, your name and surname, telephone number and a description of the nature of the complaint to e-posadreshouergrafika1


The fields marked with * have to be completed. Please make sure you provide a valid e-mail address.









Description of Complaint/Appeal:






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